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Shipping Information

Shipping Methods & Options

When it comes to shipping methods and options, we understand that flexibility and reliability are paramount. Our goal is to ensure that your shopping experience is seamless from the moment you place your order to its arrival at your doorstep. We offer a range of shipping methods designed to meet varying needs, whether you require expedited delivery or are looking for a more economical option.

Standard Shipping is our most popular choice, providing a balance between cost-effectiveness and timely delivery. Typically, this method ensures that packages arrive within 5-7 business days. For those who need their items sooner, our Expedited Shipping service guarantees faster delivery times, usually within 2-3 business days. This option is ideal for last-minute purchases or urgent needs.

For customers placing international orders, we provide International Shipping options that vary based on destination and desired speed of delivery. Duties and taxes may apply depending on the country’s regulations.

All shipments come with tracking capabilities so you can monitor the progress of your order in real time. We partner with reputable carriers known for their reliability and efficiency to make sure your package arrives safely and promptly. Your satisfaction remains our top priority throughout the entire shipping process.

Estimated Delivery Times

Our goal is to ensure that your purchase reaches you as swiftly and safely as possible. Estimated delivery times can vary based on several factors, including the shipping method selected, the destination of the package, and potential delays beyond our control such as customs processing or weather conditions.

For standard shipping within the continental United States, you can typically expect your order to arrive within 5-7 business days from the date of shipment. For international orders, delivery times can be more variable; generally, these shipments take between 10-30 business days depending on the destination country and local postal services.

Please note that processing time prior to shipment is typically 2-4 business days. During peak periods such as holidays or major sales events, this timeframe may be extended slightly due to increased order volumes.

We provide tracking information with every order so you can monitor your package's journey from our warehouse to your doorstep. If at any point you have questions about your shipment or experience delays beyond the estimated delivery window, our customer service team is always ready to assist in ensuring a smooth delivery experience.

Shipping Costs & Fees

When it comes to shipping costs and fees, we strive to offer competitive rates that reflect the value and care we put into delivering your order. 

Standard shipping within United States is $300 per court.

International Shipping Door To Door is $500 per court.

 

Free shipping is offered when 2 or more courts are purchased. International shipments may involve additional customs duties and taxes imposed by the destination country; these are typically not included in our shipping fees and must be paid by the recipient upon arrival.

Transparency is important to us; hence all applicable shipping costs will be clearly displayed before you complete your purchase. Should any questions arise regarding these charges, our customer service team is always ready to assist you.

International Shipping - Door To Door

When it comes to international shipping, we strive to provide a seamless and efficient experience for our global customers. Our primary goal is to ensure that your order reaches you in a timely and secure manner. We ship to your door to over 150 countries worldwide.

To begin with, we partner with reputable international carriers known for their reliability and tracking capabilities. This allows us to offer competitive shipping rates while ensuring that your item is traceable from the moment it leaves our facility until it arrives at your doorstep. Depending on the destination country, delivery times may vary; typically, international shipments can take anywhere from 10 to 30 business days.

Customs regulations are an essential factor to consider when shipping internationally. Each country has its own set of rules and restrictions which can affect the delivery timeline. While we do our best to minimize any delays by accurately completing all necessary documentation, customs clearance is ultimately beyond our control. Therefore, it's important for customers to be aware of their local import regulations and potential duties or taxes that may be levied upon arrival.

Our commitment remains steadfast: delivering your products across borders efficiently while keeping you informed throughout the journey.

Return Eligibility And Conditions

When considering a return, it is crucial to understand the eligibility and conditions that apply to ensure a smooth process. To be eligible for a return, items must be unused and in the same condition as when received. This includes all original packagingand accessories that accompanied the product. Items that show signs of wear or alteration may not qualify for a refund or exchange.

Timing is another critical factor. Returns must be initiated within 30 days from the date of purchase. Any requests made beyond this period may not be honored. 

Proof of purchase is essential for processing returns. Ensure you retain your receipt or order confirmation email as evidence of your transaction. In some cases, photographic evidence may also be required to verify the condition of the item before approving a return.

By adhering to these guidelines, you help facilitate an efficient and effective return process.

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